Terms & Conditions
Welcome to VELOME. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services or purchasing our products.
If you do not agree with these terms, please do not use our website.
Use of Website
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. You agree to use the website only for lawful purposes and in a way that does not violate any applicable laws or regulations.
Product Information
We make every effort to ensure that product descriptions, images, and prices are accurate. However, slight variations in color, design, or packaging may occur due to screen settings or manufacturing updates. VELOME reserves the right to modify or discontinue products at any time without prior notice.
Pricing & Payments
All prices displayed on our website are listed in the applicable currency and are subject to change without notice. Payments must be completed at the time of purchase using approved payment methods.
VELOME reserves the right to refuse or cancel any order due to pricing errors, suspected fraud, or unauthorized transactions.
Order Acceptance & Cancellation
Your order is considered accepted only after payment confirmation and order processing. We reserve the right to cancel or limit quantities per order for any reason, including product availability or security concerns.
Once an order has been shipped, it cannot be canceled.
Shipping & Delivery
Shipping timelines provided are estimates and may vary due to location, courier delays, or external factors beyond our control. VELOME is not responsible for delays caused by customs, weather conditions, or courier services.
Risk of loss and ownership of products pass to you upon delivery.
Returns & Exchanges
Our return and exchange policies are outlined on the Shipping & Returns page. Please review that page carefully before making a purchase. Items must meet the stated conditions to be eligible for return or exchange.
Warranty & Repairs
Warranty coverage, if applicable, is detailed separately on our Warranty page. Unauthorized repairs, misuse, or accidental damage may void the warranty.
Intellectual Property
All content on this website, including text, images, logos, designs, and trademarks, is the property of VELOME and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use any content without prior written permission.
Limitation of Liability
VELOME shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability, if any, shall not exceed the amount paid for the product.
User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information. VELOME is not responsible for unauthorized access resulting from failure to protect your account credentials.
Third-Party Links
Our website may include links to third-party websites. VELOME is not responsible for the content, policies, or practices of third-party sites. Accessing external links is at your own risk.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with applicable local laws. Any disputes arising from these terms shall be subject to the jurisdiction of the relevant courts.
Changes to Terms
VELOME reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.
Contact Information
For questions or concerns regarding these Terms & Conditions, please contact us through our website’s contact page. Our support team is available to assist you.